Privacy Policy

1. Introduction

HandyAce ("we", "our", or "us") operates the website handyacepro.com and provides handyman services in New York City. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.

By using our site or contacting us, you agree to this policy. If you do not agree, please do not use the site.

2. Information We Collect

We collect only the information needed to provide you with a quote and complete your service request.

You give us directly (through our contact form, quick-quote form, or by phone/email):

• Your name
• Phone number
• Email address (optional)
• Service address or neighborhood (when scheduling a job)
• A description of the job you need done

Collected automatically when you visit our site:

• IP address (anonymized before storage)
• Browser type and version
• Pages visited and time spent (via Google Analytics 4)
• Approximate geographic location (city level, from Google Analytics)

We do not collect: payment card numbers (we don't store these — paid via cash, Venmo, Zelle, or third-party card processors), social security numbers, government IDs, or any data unrelated to providing a handyman service.

3. How We Use Your Information

We use your information only to:

• Respond to your quote request or message
• Schedule and provide handyman services
• Send appointment confirmations and follow-ups
• Improve our website by understanding which content and services are most useful
• Comply with applicable tax, accounting, and legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing.

4. Third-Party Services We Use

Our site relies on a few well-known providers to function. Each has their own privacy policy:

• Netlify — hosts our website. (Privacy Policy)
• Formspree — processes contact form submissions and emails them to us. (Privacy Policy)
• Google Analytics 4 — measures site traffic anonymously (IP anonymization enabled). (Privacy Policy)
• Google Fonts — serves the fonts you see on the site.

5. Cookies

Our site uses minimal cookies, mostly for Google Analytics. These cookies:

• Are set by Google Analytics to count visits anonymously
• Do not personally identify you
• Expire automatically (most within 2 years)

You can disable cookies in your browser settings. The site will still work normally without them.

6. How We Store and Protect Your Data

Contact form submissions are sent to our email inbox via Formspree and stored there. Email is protected by standard provider security (TLS in transit, encryption at rest).

We do not store form submissions in any database we manage ourselves — we read them, respond, and complete the job.

Records of completed jobs (name, address, services, payment received) are kept for 7 years for tax and accounting purposes, per US federal requirements.

7. Your Rights

You can at any time:

• Ask what data we have about you — email us
• Ask us to delete your data — we'll do so within 30 days, except where retention is required by law
• Correct inaccurate data — tell us and we'll fix it
• Opt out of marketing — we do not send marketing emails, but if we ever start, every email will include an unsubscribe link

To exercise any of these rights, contact us at handyacebiz@gmail.com.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be highlighted prominently on our home page for at least 30 days.

10. Contact Us

Questions about this policy? Reach us at:

• Email: handyacebiz@gmail.com
• Phone: (321) 844-2993
• Website: handyacepro.com